Examine cart rules
Product, category, amount and coupon restrictions can create unexpected results. Include the items used and the expected discount. The aim is to understand which rule is applying before changing sales conditions.

PRIORITY WEBSITE SUPPORT · MONTRÉAL & RIVE-SUD
A rejected coupon or failing checkout step can prevent an order. Describe the basket and steps involved so the issue can be examined in context.
Scope, pricing and availability confirmed before work begins.
CLARITY · PRECISION · CONTINUITY
Your website connects your services to your customers. We approach changes as a complete journey: the visible pages, the forms and the steps that need to work together.
Product, category, amount and coupon restrictions can create unexpected results. Include the items used and the expected discount. The aim is to understand which rule is applying before changing sales conditions.
An error may originate in a form, integration or provider account. Investigation helps direct the request. Provider restrictions or account verification may require the provider’s involvement rather than a WordPress change.
Scope may include displayed totals, coupon application or movement between cart and checkout. Checks are selected around the issue. A real order or paid transaction requires an agreed testing arrangement.
HOW WE WORK
Share the website URL, steps to reproduce the issue and your deadline. Do not send passwords through WhatsApp. Necessary access is arranged separately.
BEFORE WE BEGIN
Its configuration and restrictions can be examined. The correction depends on the intended behavior and identified cause.
Do not send card details in your request. Start with the steps and error messages.
YOUR NEXT STEP
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